Condition
Items should be unworn, unwashed and returned with original tags and packaging where possible.
Support
Easy returns for unworn pieces.
The return flow is designed for clean decisions: keep the pieces that fit, send back unworn items quickly and keep the drop moving.
Start from shop
14d
Return window
Unworn
Item condition
Tags
Original labels
Email
Request support
Request
Send the order number and item name to the support email before shipping items back.
Refund timing
Refund review begins after returned items are received and checked. Processing time depends on payment provider timing.
Questions
Returns FAQ
Can worn items be returned?
Returns are intended for unworn, unwashed items with original tags.
How do I request a return?
Email the order number, product name and reason so the team can confirm the next step.